Anita found us a great rate on a cruise to Alaska and did everything possible to ensure we got our reservations in quickly and accurately. During the cruise, which she was also on, she checked in with us regularly to ensure we were having a great time and to see if we had any questions or concerns. Afterwards, when there was a slight inconvenience (non-working washrooms for a day!), she went to work with Royal Caribbean and got us all credits for another cruise. Great caring and initiative all around. Thanks Anita!!